M Group automates
VAT

“We chose ARKK for several reasons – for starters, the platform is the easiest on the market to use with a logical, easy-to-follow workflow. For day-to-day updates, it’s easy to self-serve, and larger changes such as if a new company comes online, are integrated into the group on ARKK’s platform via a quick e-mail to the support team. We felt that other platforms didn’t offer us this.”
– Craig Stewart, Group Head of Tax, M Group Services

ARKK simplifies VAT management

After implementing ARKK’s VAT automation platform, M Group Services saw an immediate improvement in their VAT process. The “Consistency Checker” feature became a valuable tool, allowing the team to identify and address mis-coded transactions early in the process, reducing the risk of errors.

“The Consistency Checker really does shine a light on what we need to fix earlier on in the process.”
– Craig Stewart

As part of their ongoing efforts to improve, M Group Services ran additional VAT training sessions to upskill their team, further reducing errors at the source.

Significant time savings and improved planning

One of the biggest benefits of the ARKK platform has been the reduction in VAT filing cycle time. What once took the team seven days to complete is now done in just two. This time saving has allowed Craig and his team to bring forward their internal deadlines, enabling the CFO to receive the VAT position a full week earlier than before.

“With the team following the same process, I can see immediately where each operating business is in its VAT cycle.”
– Craig Stewart

Expanding beyond VAT

Having achieved a streamlined VAT process across all entities, Craig is now exploring further opportunities to leverage ARKK’s platform. M Group Services is using the platform to support additional reporting needs, including General Ledger (GL) to VAT reconciliation, enabling the team to access more data and insights across the business.

“You can’t go wrong with ARKK – every quarter I find something new and useful about the platform. When we first signed, my main priority was Making Tax Digital (MTD) compliance, but as time has gone by I’ve found so much extra I can do.”
– Craig Stewart

Exceptional customer support

From the first implementation call to setting up new features, M Group Services has consistently been impressed by the level of support ARKK provides. The team has always exceeded expectations in terms of response times, ensuring smooth ongoing use of the platform.

“They really do exceed expectations. We were told of the fast response times, and I can’t think of a time the team have missed them. In fact, they have always responded faster than their SLA – I can’t fault them!”
– Craig Stewart